General Mail Failure Quit Microsoft Excel Restart the Mail System and Try Again Groupwise

At the time of sending Excel file as an Email attachment are you getting the following error message: "General mail failure. Quit Microsoft Excel restart the mail system and try again"?

If you don't know why can't you email your Excel Spreadsheet. Or how to fix can't share Excel via email issue? Then also you need not to get tensed.

As today in this article I am going to discuss about some best applicable fixes to resolve general Email error in Excel.

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User Experience:

Let describe this issue more clearly with some user experience:

When I try to share my attachment to an email it gives me a message about the default mail client being wrong. Then it says "general mail failure. Quit Microsoft Excel, restart the mail system and try again"

Office 365. NO other problems in Outlook. No problem sharing from one drive folder

Help!

Original Post from Microsoft Community…

What Does General Mail Failure Quit Microsoft Excel Error Means?

In Excel, sharing files with others via email is easy. But in some cases commonly after an update, it won't work and start showing errors.

Well, it's a quiet frustrating situation where Excel send as attachment not working. Every time you attempt for it, you will start getting the following error message:

General mail failure. Quit Microsoft Office Excel, restart the mail system, and try again

However when you quit and restart outlook (or another program you use), then also the issue is not solved.

Well, here in this article some workaround that helps you to resolve general Email error in Excel.

How  To Fix General Email Error in Excel?

1: Check Outlook

It is found that the error occurs if below-given conditions exist:

• Having Outlook 2013 installed with an earlier Outlook version
• Outlook version other than Outlook 2013 is running while trying to send the file.

So check if this is your case and follow the steps to fix the issue:

• Exit earlier Outlook version.
• Start Outlook 2013 > send Excel file from other programs.

Well, if you send a file from an earlier Outlook version, then attach a file to an email message you start from Outlook. Means avoid attaching the email process from other programs like MS Word or MS Excel.

Hope doing this will help you to resolve general mail failure Excel 2013 but if not then try the second solution.

2: Perform Recovery Installation of Office

This is another solution that helped many users is office recovery installation.

Follow the steps to do so:

• Press Start > Open Control Panel > go to Programs.
• Here check out the installed programs.
• Locate Microsoft Office > left click on it > click Change.
• Then the Office Setup screen appears.
• Select Restore > click Continue.
• Now the recovery installation will start.
• It takes time to complete the whole process > wait until the whole process is finished.
• As the recovery installation process is finished > you need to reboot your computer.
• And lastly to complete the recovery action > restart your PC and when Windows is restarted, Excel is able to send files via Share Option, and the mail client is also started.

This is a working solution that helped many users hope after performing this error is resolved and you are able to send Excel files in email.

3: Send It As A Different Format

If your email app is denying attaching Excel file, then masking it into another format is the better option. Best option to do this, is by compressing the file with some zip or compressor tools.

For this, firstly you need to select your Excel file and make a right click over it. From the list of options, choose the Add to archive option.

This freshly obtained ZIP file is now easily acceptable by the Outlook attachment.

Such types of zip file software also have the option of file conversion. So you can easily convert your Excel file into some other type and check whether your emailing app is now accepting it or not.

If you ask me then i will recommend you all to use WinZip for this task. It is the very excellent file archiving tool. Apart from compressing this tool has several other features like data backup, data encryption, file management, and also file merging.

4: Repair The Excel file

Chances are also that your email app is rejecting your excel file because it is corrupted.

You need not to get worried, as you can fix this corruption issue by using some specialized software likeExcel Repair tool.

Make use of the professional recommendedMS Excel Repair Tool to repair corrupt, damaged as well as errors in Excel file.This tool allows to easily restore all corrupt excel file including the charts, worksheet properties cell comments, and other important data. With the help of this, you can fix all sort of issues, corruption, errors in Excel workbooks.

This is a unique tool to repair multiple excel files at one repair cycle and recovers the entire data in a preferred location. It is easy to use and compatible with both Windows as well as Mac operating system. This supports the entire Excel versions and the demo version is free.

* Free version of the product only previews recoverable data.

5: Disable The Third-Party Antivirus And Firewall Software

It is noticed that General mail failure error also occurs due to the Third-Party Antivirus And Firewall Software. As it is found that, these types of security software block the Excel email attachment feature.

So disable the Antivirus or Firewall Software and check whether you are still getting Excel send as attachment not working issue.

There are lots of antivirus utilities available in which you can easily get the disable option by making a right click on its icon.

If you are unable to find it then uninstall the third-party antivirus or firewall software.

6: Make Your Mail App As Default Email Client

• Hit theWindows key + S key from your keyboard.
• Now in the search box you need to enter the text default apps .
• On the opened window you have to make a click over theDefault apps.

• For changing the default email software, make a tap over email software.
• I have selected Outlook as my default app from theChoose an application window.

7: Delete The MSMAPI32.DLL File

• First of all you need to close your emailing app and excel application. If it is opened.
• Open the File Explorer by pressing the (windows + E key).

• Now open the following path in your File Explorer:C:Program Files (x86)Common FilessystemMSMAPI1043MSMAPI32.DLL
• Choose the MSMAPI32.DLL file and after that hit theDelete.

8: Repair the MS Office suite

• Hit theWindows + R key from your keyboard.
• In the opened Run box type "appwiz.cpl" and then click OK  button. This will open the uninstaller window.

• From the listed application list choose the MS Office suite.

• Hit thechange or Modify.

• If you are using a MSI-based MS Office then choose the Repair button and hit the Continue.

• Those who all are using click-to-run Office suites. They need to choose the Online Repair option and then hit the Repair button.

9: Uninstall Duplicate Office Apps

The General mail failure quit Microsoft Excel error also arises when your system is installed with a duplicate versions of the MS Office apps.

Sometime without uninstalling the older MS Office application version we install new one. This starts causing several problems, so it's better to remove the duplicate MS Office app.

For this, go to the start menu and hit the Microsoft Office folder to check whether anymore MS office application version is also available there.

If it is then make a right click over the MS Office software. Choose the Uninstall option to remove the app entries which are not related to your current version.

10: Uninstall the Latest Installed Update

Many users have confirmed they are getting the error after performing the latest update KB3128008 or any other Windows update.

Well, if after performing any latest update you are getting the General Mail Failure error in Excel.

Then best is to uninstall the latest update and check whether the general mail failure quit Microsoft Excel 2013 is resolved or not.

Hope after following the above given manual solutions you are able to troubleshoot General Mail Failure error in Excel but if not then make use of the automatic MS Excel Repair Tool.

Conclusion:

I have listed down all the best tried and tested fixes for Excel general mail failure error. Do try all the given fixes to get rid of Excel Send as Attachmentnot working issue.

However, if none of the manual solutions worked for you then try to automatic repair utility to fix the error and recover the entire data stored in it.

Additionally, Excel is an essential application and used in daily life, so it is recommended to handle the Excel file properly and follow best preventive steps to protect your Excel files from getting corrupted.

Despite it, always create a valid backup of your crucial Excel data and as well scan your system with good antivirus program for virus and malware infection.

Good Luck….

Summary

Article Name

[10 Fixes] To Resolve General Email Failure Quit Microsoft Excel Error

Description

Are you the one getting the general mail failure error in Excel then try the solutions given in the article to get rid of the error and start sending the Excel files in emails again...

Author

Sandra Louis

Publisher Name

Repair MS Excel Blog

Publisher Logo

Margret Arthur is an entrepreneur & content marketing expert. She writes tech blogs and expertise on MS Office, Excel, and other tech subjects. Her distinctive art of presenting tech information in easy to understand language is very impressive. When not writing, she loves unplanned travels.

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Source: https://www.repairmsexcel.com/blog/resolve-general-mail-failure-excel-error

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